Privacy Policy

Last updated: February 25, 2017

We care careful about your information just as we careful about ours, we appreciate your trust that we will use your information so carefully and sensibly. This notice describes our privacy policy. By using the SureGifts Redemption App (the "Application"), you are accepting the practices described in this Privacy Policy.


What Personal Information Do We Gather and Use?

Personally Identifiable Information. When you use the Application you may provide certain personally identifiable information, such as your name, email address, phone number, picture, credit/debit card number, expiration date, phone camera, authentication code, or similar information. We may also collect personally identifiable information automatically when you use the Application with Facebook. Some of this information we receive are needed to set up your account and send your gift. You can choose not to use Facebook with the Application, and you can also choose not to provide certain personally identifiable information, but then you might not be able to take advantage of the services provided by the Application.

We use personally identifiable information to respond to your requests, sell you a gift card, improve your shopping experience, customize future shopping for you, improve the Application, improve our marketing and promotional efforts, and to communicate with you. We also use such information to troubleshoot problems, resolve disputes, accomplish administrative tasks, enforce our agreements with you, including our Terms and Conditions and this Privacy Policy, comply with applicable law and cooperate with law enforcement activities.

Non-Personally Identifiable Information. When you use the Application with Facebook, we will also automatically receive and store certain non-personally identifiable information, such as your gender, your location, your hometown, your birthday and the like. This type of personal information does not identify you.


Does SureGifts Share the Information It Receives?

No we do not share your information with any other party. We only use the information internally for our services and the Application as described above.


Facebook Permissions and Information

We want to give you a smooth experience by connecting to Facebook.

We need your name and email to log you in instantly. We need your location so we show you stores near you. We need your friend's birthdays to remind you when to send them gifts.

And finally ...

We want you to share with friends the joys of gifting. Every time you send or receive a gift, we will ask your permission to post it on your and friend's timeline with a special message. It is entirely up to you to accept or skip!


How Secure Is the Information About Me?

• We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. And when connecting to Facebook we will always use an encrypted channel to transfer your information.

• We reveal only the last four digits of your credit/debit card numbers when confirming an order. Of course, we transmit the entire credit/debit card number to the appropriate credit/debit card company during order processing.

• It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

• If you use the Application with Facebook make sure you either log out from Facebook or through the Application (which will also log you out of Facebook also) if you are using a shared computer.


What Choices Do I Have?

• As stated previously, you can always opt not to disclose information, even though it may be needed to take advantage of or register for certain features of the Application.

• When not using Facebook we will use your Facebook email address to contact you, if you are not using Facebook we will ask you each time for your email address.

• You may request deletion of your Application account by sending an e-mail to: [email protected]


Conditions of Use, Notices, and Revisions

If you use the Application, your use and any dispute over privacy is subject to this Privacy Policy, our Terms of Use, including limitations on damages, arbitration of disputes, and application of the law of the United Arab Emirates. If you have any concern about privacy at SureGifts, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Policy and the Terms of Use Agreement will change also. You should check our website to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.


Changes to this Privacy Policy

Surebids Limited may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we use Personal Information, we will notify you by posting an announcement on our website or sending you an email. Users are bound by any changes to the Privacy Policy when he or she uses the Service after such changes have been first posted.


Contacting Us

You may contact us through the following means at the following addresses:



By Mail:

Surebids Limited

Alma 2 Unit 2

Alma Beach Road, Richmond Gate Estate

Ikate, Lagos, Nigeria.



By Phone:

Monday till Saturday, 9 am till 6 pm GST

Call +234 8091189900

By Email:

[email protected]